At FC Wash, we value your privacy and are committed to protecting your personal information.

Information We Collect

Name
Email Address
Phone Number
Property Address
Service Details
Payment Information (processed securely by third-party processors)
Messages submitted through our website

How We Use Information

Providing quotes and estimates
Scheduling and service delivery
Processing payments and issuing invoices
Customer support
Appointment reminders and technician arrival notifications
Review requests after service

SMS Messaging Terms

FC Wash sends informational / customer care text messages only. We do not send promotional or marketing text messages through this program.

Customers who check the SMS consent box on our forms may receive text messages regarding quotes, appointments, booking confirmations, scheduling updates, technician arrival notifications, invoices, payment reminders, review requests, and customer support.

Message frequency varies based on your account activity.
Message and data rates may apply.
Reply STOP at any time to opt out.
Reply HELP for assistance, or contact us at 214-674-8089.
Consent to receive SMS is not a condition of purchasing any services from FC Wash.

SMS Privacy

Mobile phone numbers and SMS consent are collected and used solely to send the informational messages described above. FC Wash does not sell, rent, trade, or share mobile phone numbers or SMS consent information with third parties or affiliates for their own marketing or promotional purposes. Phone numbers and consent records may be shared only with service providers (such as our SMS delivery provider) strictly to deliver these messages on our behalf.

For each customer who opts in to SMS, we retain a record of the phone number, that the consent box was checked, the date and time, the page URL where consent was given, and the version of the disclosure shown at that time.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect customer information.

Third-Party Services

Payment processing, scheduling, CRM software, email, SMS providers, and website hosting.

Changes

This Privacy Policy may be updated periodically.

Contact

FC Wash
Phone: 214-674-8089
Email: Schaefmuccio@fcwash.com
Website: https://fcwash.com